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  • Introduction to Kuma
  • Design Components
    • High-performance Exchange
    • Smart Contracts
    • XCHAIN - Arbitrum Orbit L2
  • User Benefits
  • Order Types
    • Market, Limit and Conditional Order
    • Time In Force Selections (GTC, GTX, IOC, FOK)
    • Post-Only Order
    • Reduce-Only Order
  • Markets and Market Details
  • Index Price Oracle and Weights
  • Fees
  • XCHAIN Network Details
  • KUMA Token (Formerly IDEX Token)
  • Rewards
    • Trade Rewards - BGT Emissions
    • Referrals
    • Market Maker Program
  • Session Keys
  • Kuma Connect
  • Liquidation Partner Program (LPP)
  • FAQ
    • Clock Sync
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  1. FAQ

Clock Sync

This guide addresses a warning message that occurs when unlocking a wallet on Kuma.

PreviousFAQ

Last updated 3 months ago

You may see this message when unlocking your wallet or placing a trade on Kuma: Unable to complete the requested action. Please confirm that your computer clock is set to the correct time.

The message is triggered by a discrepancy between your computer's system clock and Kuma's.

To remedy this, you need to synchronize your computer's clock with an Internet Time Server. Here's a step-by-step guide on how to do it in Windows 10:

  • Open the start menu and click Settings

  • Type the word "Synchronise" in the search bar at the top. Select Synchronise the date and time from a time server from the drop down list.

  • Click on Sync now.

Your computer clock should be in sync now.

Restart your browser and connect your wallet to Kuma, happy trading!

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If you need more in depth instructions on how to sync your system clock try the steps on or contact our support throught discord.

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